Terms and Conditions

General 
The ‘Company’ is Purple Swan Hire. ‘Customer’ is any person or company who hires or has agreed to hire Goods from the Company. ‘Goods or equipment’ means goods provided by the Company in accordance with the Company’s standard Terms and Conditions of hire.

Acceptance of Conditions 
The customer’s acceptance of goods on hire implies acceptance by signing and agreeing to our Conditions of Hire as given below.

Cover Loss or Damage of Hired Equipment 
The Customer assumes complete responsibility for loss of or damage to the hire products (Other than fair wear and tear) from the time the equipment is left at the venue/premises, until it is collected. The charge will be the cost of replacing the equipment with new stock. The charges for replacements of items hired are £10.00 per chair cover and/or £2.50 a sash. Other items are priced individually.

Venues 
We always suggest that you let your venue know the final quantity of chairs you require for them to prepare the room with. We do not leave spares behind and will only dress the chairs placed out.

Hire Charges – Period of Hire 
The hire charge for the products commences from the time that we dress the venue, and continues until the equipment is collected. The company will require a £75-100 deposit to secure your booking. The full balance is due 21 days prior to your event date and an invoice will be sent 4 weeks in advance. If payment is not received before this time, we will assume our services are no longer required and will cancel the order. Once the invoice has been paid we cannot refund any items that are no longer required but can exchange items.

Lost, Theft or Damaged Equipment 
In the event of loss or theft of the hire equipment the Company will invoice the Customer in full for replacement of the equipment. In the event of damage to the goods, the company will, at its option, charge the Customer in full for the repairs of the goods at cost of new stock.

Changes to an order 
Changes can be made to an order up to the point of 4 weeks in advance of the event. Changes to an order may change the quote originally obtained. Once the invoice has been paid we are unable to offer any refunds for unwanted goods but can offer exchanges. Items can be added to an order as long as they are in stock.

Minimum Order Values 
We have a minimum order value of £50 for DIY bookings. Minimum order value for setting up at a venue varies according to distance and time of year / day of the week. 

Cancellation 
Cancellation will result in the forfeit of the deposit, or full amount 4 weeks prior to the event. Cancellation of the Royal Mail Post Box will result in loss of the full hire cost due to it’s popularity.

Termination of Liability 
The Company shall be relived of all liability for obligations incurred to the Hirer and any other third party.

Quantity of equipment required 
If you are unsure of the quantities of the equipment you require yet please don’t worry we just require an estimate for now, until 4 weeks before the event when we will require the full amount to invoice. Once the invoice has been paid we are unable to issue refunds on products no longer required but can exchange the hired items for something else the same price or more.

Law 
This contract shall be governed by English Law in the Courts of England. 
Purple Swan Hire, 27-29 Market Place, Kendal, Cumbria, LA9 4TP.

Telephone No: 07716 175454
Email: info@purpleswanhire.co.uk 

My Quote

On this tab you can view all the items in your quote, which you can add to as you browse our website.

When you're ready, click the "submit quote" button to enter your venue and contact details for a no obligation quote.

If you know what you want you can submit a quick quote from the contact us page instead. Happy browsing!

Your Quote Items

Qty
Item
Basket empty