FAQs

1: Quotes

Which areas do you serve?

We cover weddings in Cumbria and Lancashire within approximately a 50 mile driving distance from Kendal, including the Lake District, Ambleside, Appleby, Barrow-in-Furness, Bowness-on-Windermere, Carlisle, Cartmel, Grange, Kendal, Keswick, Kirkby Lonsdale, Lancaster, Morecambe, Penrith, Ulverston and Windermere.

Why should we choose Purple Swan?

We know how important it is to have everything perfect for your wedding day. We are the venue decoration company of choice for many of the top hotels and wedding co-ordinators throughout Cumbria and Lancashire and we are passionate about our work.

Carla is a trained set designer (having work on films such as Harry Potter and Nine) and loves nothing better than to transform a space in to something magical! Catherine is a seamstress among other things, and we design and hand-make many of our items ourselves, so they are totally unique. We can offer a full design service, including the creation of table plans, place names etc. So your whole theme will co-ordinate beautifully.

We have tailored chair covers custom-made for a large number of hotels in the area, even for chairs with arms! We may be a bit perfectionist with the fit of our covers, but we’ve seen many ill-fitting chair covers from other companies, and having one that fits the chair well really does make a big difference. You may find a cheaper quote elsewhere but we can provide you with peace of mind and the best quality products.

Do you have a showroom or shop we can visit?

Yes we have a studio showroom in Kendal. We are open by appointment only, as we are often out and about setting up weddings. Please contact us to arrange a meeting 🙂

I am unsure of the chair dimensions at my venue…

This is a common dilemma and is not a problem. We can call your venue and check the dimensions. As we are local we can also visit the venue with the chair covers to ensure they fit perfectly.

We have chairs covers custom-made for many Lake District hotels (there are some unusual chairs out there!).

We have not finalised our numbers, can I ammend my order once placed?

Yes. Small changes to numbers can be made up to 28 days before your wedding day, though we need to know 3 months in advance if there is to be a big change in numbers. The final balance will be based on the number of chair covers and hire items you have ordered at this point and changes made within 21 days of your wedding will not be eligible for a refund.

If there is a large drop in chair cover numbers / hire items this may change the original quote.

Our blossom canopy trees, giant LOVE letters and Royal Mail post box are unable to be cancelled once ordered.

Our aim is to offer a flexible service and make it as easy as possible for you to plan your wedding, so you can add hire items to your order as and when you’ve made decisions, subject to availability. The important thing is getting the date saved for you as we only accept a small number of weddings each day.

How do we order?

There are a number of ways. The easiest is to browse our website and add hire items to your quote basket as you go. You can add your personal details and make amendments before submitting for a no obligation quote.

If you would like a quick quote please use the form on our ‘contact’ page.

We will check we are available for your wedding date, and then send you a quote via email. If you wish to book after receiving your quote please confirm by email so we can hold this for you. To confirm the booking, please download and complete the booking form from the website and post it to us with a £100 deposit cheque. This must be received within 2 weeks of your email to retain your date. Final numbers and payment is due 21 days before your event date.

Do we need to send a deposit with our booking form?

Yes, we require a £100-£200 deposit (depending on the size of your booking) along with your booking form within 2 weeks of the email confirmation to retain your date.

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My Quote

On this tab you can view all the items in your quote, which you can add to as you browse our website.

When you're ready, click the "submit quote" button to enter your venue and contact details for a no obligation quote.

If you know what you want you can submit a quick quote from the contact us page instead. Happy browsing!

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